Everything you need to choose the right operations platform
Platforms like WorkJam are for all kinds of “deskless” work. Zipline is built for frontline work—and the fast–paced, demand-filled, highly collaborative realities its teams work within. Created by retail veterans with deep frontline and HQ experience, it cuts through the noise to give every employee a clear runway for execution. Meaning fewer work jams, and better store experiences.
One intelligent platform your whole fleet can run on
Get the power to drive all retail communications, learning, and task management. Flexibility to handle any team size or organizational complexity. And smarts to give every employee exactly what they need, the moment they need it.
Zipline customers see a90% in-store execution rate because it has everything store teams need in one platform, delivered in ways they can use on the floor.
Clear Communications
Targeted Task Management
AI-Powered Insights
Store-Level Data
Dynamic Learning
Retail Pro Support
Mirroring the way retail teams actually work
Why divide what’s naturally connected? Zipline brings all communications, task management, resources, and reporting into one space where information and action work symbiotically. Messages are coupled with tasks, supporting resources are instantly discoverable, and real-time data informs decisions in the moment, not after the fact.
Instead of:
“A platform that feels like a program in technical development. [WorkJam’s] Master Task list has very little organization for tasks so it’s hard for admins to support and takes a while to find things.”
Delivering the right information, right through the noise
Zipline is designed to work with the realities frontline teams face, not fight against them. Urgency, distractions, and constant communication are all part of the job—so information has to be clear, precise, and easily discoverable. That’s why each employee gets messages, tasks, and priorities targeted to them and their store. With AI-powered assistance and insights for immediate answers and intelligent guidance.
Instead of:
“Notifications from a main thread that just will not stop. By the time a [WorkJam] user opens the chat thread, it becomes so inundated with messages that it becomes difficult to understand the flow of conversation.”
Supporting the village behind the frontline
Streamlined operations include every stop on the road to execution. Zipline takes the whole fleet into account, giving HQ, district managers, and frontline leaders a target, trackable way to deliver clear directives and manage store teams. While things like onboarding and store audits are made easier for everyone.
Instead of:
“An everything platform that spams up the feed and homepage. I check WorkJam on a regular basis and there will be 600+ replies to a post from different stores. It’s hard to even read them all.”
Building tech that’s scalable and reliable, with no waiting games
Zipline is a true multi-tenant platform, built as one flexible version that can grow and adapt to any organization’s needs—and do it quickly. New features, updated functionality, and core innovations reach everyone faster, because solutions are targeted to a focused customer base. With a whole team of retail experts—from developers to support—behind them.
Instead of:
“WorkJam’s custom code and features that have started to get developed but appear to have been put on the back burner indefinitely.”
“Zipline is super easy to tell it’s made by people who know retail. There are a lot of tools that talk about task management, communications. They are not made for retailers.”
Regina Maroto, Retail Operations Manager at Kave Home
Our support team knows frontline work front-to-back, too
Zipline support is there from the first “hello,” providing continuous guidance to get the most out of our partnership. Our frontline experts have worked in stores, led teams, and gotten direct experience with the needs and challenges that come with store operations. And with a CSAT score of 4.9/5, it’s clear customers notice.
Speedy Implementation
Switching platforms or starting fresh? Either way, Zipline provides the resources you need to ensure your operations are up to speed quickly.
Proven Account Management
Our team of retail experts works to understand your goals, providing insights, strategies, and guidance to help you succeed.
The Pink Bubble
Zipline’s best-in-class support team, The Pink Bubble, helps your frontline employees solve problems in real-time. We’re a fan favorite for a reason.
The Foundation 90%+ In-Store Execution Is Built On
A frontline operations platform only works when it understands a store team’s realities. Because exceptional, consistent execution—and a customer experience that keeps them coming back—happen when everyone is truly set up for success.
Curious to see what that could mean for you? Whether you’re ready to make the switch or just want to learn more, we’d love to hear from you.
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