--- title: Zipline at NRF 2027 description: Zipline brings communications, tasks, knowledge, learning, and performance insights together in one trusted system. Meet with us at booth 5451 today. --- [Skip to content](https://insights.getzipline.com/zipline-at-nrf-2027#main-content) ![](https://insights.getzipline.com/hs-fs/hubfs/Zipline_Logo_Pink-1.png?width=500&height=144&name=Zipline_Logo_Pink-1.png) Open main navigation Close main navigation - [Contact us](https://insights.getzipline.com/zipline-at-nrf-2027#contact) [Contact us](https://insights.getzipline.com/zipline-at-nrf-2027#contact) ![NRF27\_logo](https://insights.getzipline.com/hs-fs/hubfs/NRF27_logo.png?width=350&height=51&name=NRF27_logo.png "NRF27_logo") ## See how every shift on Zipline makes every location better Meet Zipline, the Intelligent Frontline Operating System that empowers your fleet with better context, clearer priorities, and the knowledge to act—turning frontline insight into better performance across the fleet. Booth #5451 |  *New York City*  |  *Jan 10-12, 2027* [Book a live demo](https://insights.getzipline.com/zipline-at-nrf-2027#book-a-meeting) ![HeroImage](https://insights.getzipline.com/hs-fs/hubfs/HeroImage.png?width=1756&height=2000&name=HeroImage.png "HeroImage") Trusted by 150+ of the world’s leading retail brands ![logos-03](https://insights.getzipline.com/hs-fs/hubfs/logos-03.webp?width=122&height=66&name=logos-03.webp) ![logos-04](https://insights.getzipline.com/hs-fs/hubfs/logos-04.webp?width=122&height=66&name=logos-04.webp) ![logos-05](https://insights.getzipline.com/hs-fs/hubfs/logos-05.webp?width=122&height=66&name=logos-05.webp) ![logos-06](https://insights.getzipline.com/hs-fs/hubfs/logos-06.webp?width=122&height=66&name=logos-06.webp) ![logos-07](https://insights.getzipline.com/hs-fs/hubfs/logos-07.webp?width=122&height=66&name=logos-07.webp) ![logos-08](https://insights.getzipline.com/hs-fs/hubfs/logos-08.webp?width=122&height=66&name=logos-08.webp) ![logos-09](https://insights.getzipline.com/hs-fs/hubfs/logos-09.webp?width=122&height=66&name=logos-09.webp) ![logos-10](https://insights.getzipline.com/hs-fs/hubfs/logos-10.webp?width=122&height=66&name=logos-10.webp) ![logos-11](https://insights.getzipline.com/hs-fs/hubfs/logos-11.webp?width=122&height=66&name=logos-11.webp) ![logos-12](https://insights.getzipline.com/hs-fs/hubfs/logos-12.webp?width=122&height=66&name=logos-12.webp) ![logos-13](https://insights.getzipline.com/hs-fs/hubfs/logos-13.webp?width=122&height=66&name=logos-13.webp) ![logos-14](https://insights.getzipline.com/hs-fs/hubfs/logos-14.webp?width=122&height=66&name=logos-14.webp) ![logos-15](https://insights.getzipline.com/hs-fs/hubfs/logos-15.webp?width=122&height=66&name=logos-15.webp) ![logos-16](https://insights.getzipline.com/hs-fs/hubfs/logos-16.webp?width=122&height=66&name=logos-16.webp) ![logos-17](https://insights.getzipline.com/hs-fs/hubfs/logos-17.webp?width=122&height=66&name=logos-17.webp) ![logos-18](https://insights.getzipline.com/hs-fs/hubfs/logos-18.webp?width=122&height=66&name=logos-18.webp) ![logos-19](https://insights.getzipline.com/hs-fs/hubfs/logos-19.webp?width=122&height=66&name=logos-19.webp) ![logos-20](https://insights.getzipline.com/hs-fs/hubfs/logos-20.webp?width=122&height=66&name=logos-20.webp) ![logos-21](https://insights.getzipline.com/hs-fs/hubfs/logos-21.webp?width=122&height=66&name=logos-21.webp) ![logos-22](https://insights.getzipline.com/hs-fs/hubfs/logos-22.webp?width=122&height=66&name=logos-22.webp) ![logos-23](https://insights.getzipline.com/hs-fs/hubfs/logos-23.webp?width=122&height=66&name=logos-23.webp) **Close the gap between plan and execution.** **Help every store perform at its best.** Meet with our team at booth #5451 to see how Zipline brings communications, tasks, learning, and performance insight together in one connected system—helping frontline teams become effective from day one and leaders improve execution across the fleet.   ![StoreTour\_micrositeNEW](https://insights.getzipline.com/hs-fs/hubfs/StoreTour_micrositeNEW.png?width=400&height=40&name=StoreTour_micrositeNEW.png "StoreTour_micrositeNEW") ## Designing Retail: See the power of a Single Pane of Glass. *Tuesday, January 13, 2026 at 8:30-10:00 am EST* Grab one of the *limited spots\** for an exclusive in-store event at Coach Hudson Yards and learn how they create clarity, consistency, and confidence for store teams. Then get a little VIP treatment. 🎁  [Reserve your spot](https://insights.getzipline.com/coach-zipline-designing-retail?hsLang=en) ![25RET\_11.1\_HolidayThink\_GR1D copy](https://insights.getzipline.com/hs-fs/hubfs/25RET_11.1_HolidayThink_GR1D%20copy.jpg?width=2000&height=1425&name=25RET_11.1_HolidayThink_GR1D%20copy.jpg "25RET_11.1_HolidayThink_GR1D copy") ## Hear directly from people who put Zipline to the test ## Retail leaders from brands like Aritzia, Helzberg, Sephora, and more will be at our booth throughout the show. ## Come by with any questions you have, from "What really changed since you switched to Zipline?" to "Do you think this hot pink is my color?" ![test](https://insights.getzipline.com/hubfs/test.png) ### Ashley Iasillo Executive Assistant & Manager of Store Communications & Special Projects ![Zipfans-02](https://insights.getzipline.com/hubfs/Zipfans-02.png) ### Grace Hill-Preece Manager – Retail Communications ![Zipfans-08](https://insights.getzipline.com/hubfs/Zipfans-08.png) ### Nicki Fountain Director, Retail Communications ![Zipfans-04](https://insights.getzipline.com/hubfs/Zipfans-04.png) ### Emily Thole Stark Senior Store Communications Specialist ![Zipfans-05](https://insights.getzipline.com/hubfs/Zipfans-05.png) ### LeRae White Corporate Communication & Event Specialist ![Zipfans-03](https://insights.getzipline.com/hubfs/Zipfans-03.png) ### Reanna Smith Manager of Communications, Customer Service & Jumpstart ![Zipfans-07](https://insights.getzipline.com/hubfs/Zipfans-07.png) ### Kevin Moeti Sr. Account Manager ![Zipfans-06](https://insights.getzipline.com/hubfs/Zipfans-06.png) ### Sara Cavolo Sr. Director ## Hear real takes and real results from real Zipline customers ## Like a show ‘n’ tell for grownups who are really excited about retail ops. ## Leaders from Aritzia, Helzberg, Mosaic Google, and more will be sharing how they actually use and what they love about Zipline. And the impact they’ve seen on everything from employee engagement to launches to team alignment. Catch their ZipTalk on the schedule below, [or book some time](https://insights.getzipline.com/zipline-at-nrf-2027#book-a-time) to chat 1:1 with a customer at our booth. ![test](https://insights.getzipline.com/hubfs/test.png) *Tuesday, January 13, 1:00pm ET*   Inside Kate Spade’s Year of Transformation    **Ashley Iasillo** Executive Assistant and Manager of Store Communications and Special Projects ![Zipfans-02](https://insights.getzipline.com/hubfs/Zipfans-02.png) *Tuesday, January 13, 2:00pm ET*   Connected Workplaces: Breaking Communication Barriers   **Grace Hill-Preece** Manager – Retail Communications ![Zipfans-04](https://insights.getzipline.com/hubfs/Zipfans-04.png) *Monday, January 12, 3:30pm ET*   Lights, Camera, Engagement: How The Container Store Uses Video to Inspire Store Teams   **Emily Thole Stark** Senior Store Communications Specialist ![Zipfans-05](https://insights.getzipline.com/hubfs/Zipfans-05.png) *Sunday, January 11, 3:30pm ET*   How Helzberg Gives Every Store a Voice: The Power of Groups   **LeRae White** Corporate Communication & Event Specialist ![Zipfans-07](https://insights.getzipline.com/hubfs/Zipfans-07.png) *Monday, January 12, 2:30pm ET*   Launching with Intent: Lessons from Mosaic’s First 90 Days with Zipline   **Kevin Moeti** Sr. Account Manager ![Zipfans-06](https://insights.getzipline.com/hubfs/Zipfans-06.png) *Monday, January 12, 2:30pm ET*   Launching with Intent: Lessons from Mosaic’s First 90 Days with Zipline   **Sara Cavolo** Sr. Director     ![Zipfans-03](https://insights.getzipline.com/hubfs/Zipfans-03.png) *Sunday, January 11, 2:30pm ET*   The Levers of Engagement: Inside Mark’s Communication Transformation   **Reanna Smith** Manager of Communications, Customer Service, and Jumpstart   Big Ideas Session: Hear from the people merging AI innovation with store operations *Data, Innovation, and AI at Tapestry: Coach and Kate Spade* ## Learn how Coach and Kate Spade are using data and AI to elevate store performance. *Mandeep Bhatia, SVP, Global Digital Product & Omnichannel Innovation at Tapestry,* and *Melissa Wong, CEO & Co-Founder of Zipline*, will break down how store associates are working faster and smarter, KPIs are improving, and AI is reshaping daily decisions. Date: Monday, January 12, 2026 Time: 12:30 - 1:15pm ET Location: Expo Level 1, Expo Stage 2 ![headshots](https://insights.getzipline.com/hs-fs/hubfs/headshots.png?width=1923&height=2000&name=headshots.png "headshots") Let’s rock down to iOS Avenue…and take store performance higher Join us and Apple Enterprise partners for an in-depth look at emerging tech and modern retail solutions. Plus a special *ZipTalk* with Zipline and Coach. iOS Avenue: Booth #5375 Get a daily tour and live demos of how iOS is bringing team and shopper experiences to the next level. From modern POS to planograms to task management to employee enablement. iOS Avenue Breakfast and Store Tours Red Wing Shoes Store, Manhattan - 11 Pennsylvania Plz This intimate fireside breakfast highlights Red Wing’s digital transformation journey and demonstrates the power of running retail operations fully on iOS. Choose from the EMEA or AMR tours (or join both!). ![ios](https://insights.getzipline.com/hs-fs/hubfs/ios.png?width=200&height=453&name=ios.png "ios") - **Retail Runs on iOS Breakfast EMEA: *January 11, 8:00 - 10:00 am*** - **Retail Runs on iOS Breakfast AMR: *January 12, 8:00 - 10:30 am*** NRF + NFL: Let’s kick it at the fourth annual reTAILGATE! Come for free snacks and insights while you cheer on your favorite team. See why reTAILGATE has become an NRF tradition. We’re teaming up with Legion to host a live stream of the NFL Playoff Wild Card Games, complete with tailgate-inspired beverages and bites. It’s the perfect way to unwind and connect while celebrating the best weekend in retail (and football). When: January 11, 3:00 - 5:00 pm Where: Booths #5257 and #5251 ![retailgate](https://insights.getzipline.com/hs-fs/hubfs/retailgate.png?width=2000&height=1472&name=retailgate.png "retailgate") **AI that helps every frontline team make better decisions** Zipline AI helps the people running your stores see what matters, make smarter decisions, and act with confidence. [Stop by our booth](https://insights.getzipline.com/zipline-at-nrf-2027#book-a-meeting) to see how Zipline uses AI to drive better business performance. ZipCoach Your performance optimization engine ZipCoach uses 300+ frontline and operational signals to help uncover what drives results and coach them into action. [Learn more](https://getzipline.com/zipcoach/) ![ZipCoach\_ProductPage\_images-24](https://insights.getzipline.com/hs-fs/hubfs/ZipCoach_ProductPage_images-24.webp?width=2000&height=1379&name=ZipCoach_ProductPage_images-24.webp "ZipCoach_ProductPage_images-24") ![AIpage\_zippy](https://insights.getzipline.com/hs-fs/hubfs/AIpage_zippy.webp?width=2000&height=1379&name=AIpage_zippy.webp "AIpage_zippy") Zippy Your frontline AI assistant Zippy gives every frontline worker fast, context-aware answers from across Zipline and your connected systems. So they can take action and get back to the work in front of them. [Learn more](https://getzipline.com/blog/zippy-frontline-ai-use-cases/) **“Store teams want to do great work—they just need a better way to get things done. Zipline AI doesn’t change that mission. It accelerates it.”** *- Co-Founder and CEO Melissa Wong* ![Mel](https://insights.getzipline.com/hs-fs/hubfs/Mel.png?width=2000&height=1425&name=Mel.png "Mel") ![map](https://insights.getzipline.com/hs-fs/hubfs/map.png?width=2000&height=1275&name=map.png "map") ## Where to find us on the floor Our team will be ready to field your questions at the Zipline booth #5451 anytime. [See the full floor map](https://bigshow27.mapyourshow.com/8_0/exhview/index.cfm?hallID=B) ### While the countdown is on… Check out some of the highlights from NRF 2026. - [![NRF 2026 Recap](https://insights.getzipline.com/hs-fs/hubfs/DSC00152.jpg?width=7008&height=4672&name=DSC00152.jpg) NRF 2026 Recap](https://getzipline.com/blog/nrf-2026-recap-real-takeaways-show-floor/) - [![Ai at the big show](https://insights.getzipline.com/hs-fs/hubfs/resource.jpg?width=1198&height=799&name=resource.jpg) A Retail Leader’s Take on AI at NRF](https://getzipline.com/blog/ai-at-nrf-big-show-2026/) - [![Big Ideas](https://insights.getzipline.com/hs-fs/hubfs/DSC01335.jpg?width=6499&height=4332&name=DSC01335.jpg) Big Ideas Session: Tapestry + Zipline](https://getzipline.com/blog/big-ideas-tapestry-zipline/) Big Ideas Session: Warby Parker + Zipline *Clear Vision, Seamless Execution: The Secret Behind One Retailer’s Store Growth* ## Zipline helped Warby Parker boom from 120 to 270+ locations in just a few years, without rattling their processes or operational efficiency. In this session, Zipline CEO, Melissa Wong, and Warby Parker Director of Retail and CX Communications and Training, Sasha Ludwig-Siegel, will share how effective internal communication fueled their growth and operational success while improving overall customer experience. Date: Tuesday, January 14, 2025 Time: 1:00 PM – 1:45 PM Location: Level 1, Expo Stage 1 [Add to my calendar](https://www.addevent.com/event/LJ24171450) [See who's going to NRF 2025](https://getzipline.com/blog/meet-the-retail-rockstars-at-nrf-2025-learn-network-and-get-inspired/?_gl=1*1sorkaa*_gcl_au*MTI2MzU2NzU3OS4xNzI3OTg4ODA4*_ga*NTk5NzE1NzM1LjE3Mjc5ODg4MDg.*_ga_41JQ3TJ55P*MTczNDQ1ODQwNS41Mi4xLjE3MzQ0NTg0NjEuNC4wLjA.) ![Big\_Idea1](https://insights.getzipline.com/hs-fs/hubfs/Big_Idea1.png?width=1000&height=999&name=Big_Idea1.png "Big_Idea1") --- Big Ideas Session: PacSun, Janie and Jack, American Signature + Zipline *Better Training, Better Results: A Look at Zipline’s New L&D Solution* ## A can’t-miss panel discussion on one of the most critical drivers of operational excellence.  Hear from retail communications and operations leaders how they’ve transformed employee training with Zipline, setting every team member up for individual and collective success. Date: Tuesday, January 14, 2025 Time: 10:15am - 11am Location: Level 1, Expo Stage 1 [Add to my calendar](https://www.addevent.com/event/ot24184733) [See who's going to NRF 2025](https://getzipline.com/blog/meet-the-retail-rockstars-at-nrf-2025-learn-network-and-get-inspired/?_gl=1*1sorkaa*_gcl_au*MTI2MzU2NzU3OS4xNzI3OTg4ODA4*_ga*NTk5NzE1NzM1LjE3Mjc5ODg4MDg.*_ga_41JQ3TJ55P*MTczNDQ1ODQwNS41Mi4xLjE3MzQ0NTg0NjEuNC4wLjA.) ![Big\_Idea2](https://insights.getzipline.com/hs-fs/hubfs/Big_Idea2.png?width=2000&height=1997&name=Big_Idea2.png "Big_Idea2") ## Exclusive in-store event\* *Retail in Focus: See What’s Possible* 👓 In a behind-the-scenes tour, discover how Warby Parker is bringing clarity to their retail communications, empowering associates in their roles, and achieving seamless execution across retail and customer-facing teams. Bonus: Stick around for a little private shopping time and a special Warby Parker gift! *\*This is a limited-capacity event for retail leaders to explore Zipline and see the difference it makes through actual customer stories. Reserve your seat before it’s gone!* Date: Monday, January 13 Time: 8:30am - 9am (Breakfast and Networking), 9am - 10am (Content and Shopping)10:15am - 11am Location: Warby Parker, Hudson Yards ![logo](https://insights.getzipline.com/hs-fs/hubfs/logo.png?width=2000&height=136&name=logo.png "logo") ![Warby\_LP](https://insights.getzipline.com/hs-fs/hubfs/Warby_LP.png?width=2000&height=1522&name=Warby_LP.png "Warby_LP") [Reserve my seat](https://insights.getzipline.com/warby-parker-zipline?hsLang=en) ![NRF25\_headshots-06](https://insights.getzipline.com/hubfs/NRF25_headshots-06.png "NRF25_headshots-06") Andraya Robinson Project Manager Store Operations/Communications Janie and Jack ![NRF25\_headshots-09](https://insights.getzipline.com/hubfs/NRF25_headshots-09.png "NRF25_headshots-09") Rob Coultrip ASI Store Operations ASI ![NRF25\_headshots-05](https://insights.getzipline.com/hubfs/NRF25_headshots-05.png "NRF25_headshots-05") Kay Gursoy Senior Manager of Retail Communications Warby Parker [Learn more about these retail leaders](https://getzipline.com/blog/meet-the-retail-rockstars-at-nrf-2025-learn-network-and-get-inspired/) ##### **“There are professional journeys that leave us better than before and for me, Zipline has been one of those beautiful experiences.”** Ross Weiner, Director, Retail & Labor Operations, Visionworks ## Let's kick it at reTAILGATE 🏈 Snacks, insights, and touchdowns? That’s a win-win-win.  Come meet Zipline, Legion, and RetailNext at reTAILGATE on Sunday, January 12. You’ll get to see how these tools can level up your retail game while you cheer on your favorite team during the playoffs. ## Date: Sunday, January 12, 2025 Time: 3:00 - 5:00pm Location: Booth #4657 [Check out this unbeatable retail playbook](https://getzipline.com/blog/your-ultimate-fantasy-retail-team-zipline-legion-retailnext/) [Add to your calendar](https://www.addevent.com/event/SX24186819) ![reTailgate](https://insights.getzipline.com/hs-fs/hubfs/reTailgate.png?width=2000&height=1684&name=reTailgate.png "reTailgate") ![zippy](https://insights.getzipline.com/hs-fs/hubfs/zippy.png?width=2000&height=1230&name=zippy.png "zippy") # Zipline has been named a finalist for the NRF VIP Awards! Thanks to Zippy, our AI assistant, we’ve been named a finalist in the *VIP Challenge* category for *AI Innovation and Application*! [Meet Zippy](https://getzipline.com/blog/zipline-named-a-finalist-for-the-nrf-vip-awards/) ##### **Help every location take the right actions to improve performance across your fleet** ##### One intelligent system that helps frontline teams take smarter actions, gives leaders real-time visibility into store performance, and drives more revenue across every location. [Book a meeting at Booth #5451](https://insights.getzipline.com/zipline-at-nrf-2027#book-a-meeting) facebook-f icon linkedin-in icon Twitter icon instagram icon - Menu Item 1 - Sub-menu Item 1 - Another Item - Sub-menu Item 2 - Menu Item 2 - Yet Another Item - Menu Item 3 - Menu Item 4 --- [![](https://insights.getzipline.com/hs-fs/hubfs/Zipline_Logo_Pink-1.png?width=500&height=144&name=Zipline_Logo_Pink-1.png)](https://insights.getzipline.com/?hsLang=en) 123 Main Street, City, State 11111 Copyright © 2024,