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New York City  |  Jan 12-14, 2025  |  Booth #5157

Does your store execution rate consistently hit 90%?

It could—and we can’t wait to show you how.

Retail’s biggest show is the best place to see our store operations platform in action, dive into details with a Zipline team member, and hear directly from our customers about their real-life, in-the-weeds, on-the-floor experience. 

Book a reserved time to chat or come by our booth to see what Zipline can do for you.

Wait…what’s Zipline and why are we at NRF?

Because retail is our life (literally). Zipline was built by retail veterans determined to make the hard—and increasingly complex—work of store teams easier to do and get killer results from. 

So they created the only store operations platform proven to drive better execution.

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Catch the people behind the product on stage and in-store
Along with active Zipline customers sharing real results.

Big Ideas Session: Warby Parker + Zipline

Clear Vision, Seamless Execution: The Secret Behind One Retailer’s Store Growth

Zipline helped Warby Parker boom from 120 to 270+ locations in just a few years, without rattling their processes or operational efficiency.

In this session, Zipline CEO, Melissa Wong, and Warby Parker Director of Retail and CX Communications and Training, Sasha Ludwig-Siegel, will share how effective internal communication fueled their growth and operational success while improving overall customer experience.

Date: Tuesday, January 14, 2025
Time: 1:00 PM – 1:45 PM
Location: Level 1, Expo Stage 1

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Big Ideas Session: PacSun, Janie and Jack, American Signature + Zipline

Better Training, Better Results: A Look at Zipline’s New L&D Solution

A can’t-miss panel discussion on one of the most critical drivers of operational excellence. 

Hear from retail communications and operations leaders how they’ve transformed employee training with Zipline, setting every team member up for individual and collective success.

Date: Tuesday, January 14, 2025
Time: 10:15am - 11am
Location: Level 1, Expo Stage 1

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Exclusive in-store event*

Retail in Focus: See What’s Possible 👓

In a behind-the-scenes tour, discover how Warby Parker is bringing clarity to their retail communications, empowering associates in their roles, and achieving seamless execution across retail and customer-facing teams. Bonus: Stick around for a little private shopping time and a special Warby Parker gift!

*This is a limited-capacity event for retail leaders to explore Zipline and see the difference it makes through actual customer stories. Reserve your seat before it’s gone!

Date: Monday, January 13
Time: 8:30am - 9am (Breakfast and Networking), 9am - 10am (Content and Shopping)10:15am - 11am
Location: Warby Parker, Hudson Yards

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Get an insider take straight from Zipline customers

Over 125 of the world’s leading brands use Zipline to power their communications and operations. Stop by our booth to connect with retail pros from LEGO, PacSun, Warby Parker and more, and hear firsthand how they’ve put Zipline to the test.

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Lianne Prestamo

Sr. Store Communications Specialist

PacSun

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Kendall Moore

Sr. Manager, Retail Operations & Communications

LEGO

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Steve Gerlach

Sr. Manager, Communications & Planning

Five Below

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Sasha Ludwig-Siegel

Sr. Manager, Retail Communications & Training

Warby Parker

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Andraya Robinson

Project Manager Store Operations/Communications

Janie and Jack

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Rob Coultrip

ASI Store Operations

ASI

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Kay Gursoy

Senior Manager of Retail Communications

Warby Parker

“There are professional journeys that leave us better than before and for me, Zipline has been one of those beautiful experiences.”

Ross Weiner, Director, Retail & Labor Operations, Visionworks

Let's kick it at reTAILGATE 🏈

Snacks, insights, and touchdowns? That’s a win-win-win. 

Come meet Zipline, Legion, and RetailNext at reTAILGATE on Sunday, January 12. You’ll get to see how these tools can level up your retail game while you cheer on your favorite team during the playoffs.

Date: Sunday, January 12, 2025
Time: 3:00 - 5:00pm
Location: Booth #4657

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Where to find us on the floor

Our team will be ready to field your questions at the Zipline booth #5157 any time. You can also join us at booth #4657 for an interactive, snack-filled, “Sunday Funday” experience!

Want to reserve a time to chat?

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Zipline has been named a finalist for the NRF VIP Awards!

Thanks to Zippy, our AI assistant, we’ve been named a finalist in the VIP Challenge category for AI Innovation and Application!

Book a meeting to see exactly what Zipline can do for you
While the average store execution rate hovers around 29%, Zipline customers consistently see 90% by streamlining communications and operations. Book a time and let’s talk about what that can mean for you.

 

While the NRF countdown is on…

Check out some of the highlights from NRF 2024.

What’s even better than joining us at the most exciting show in retail? Doing it for 20% off. Use our code to get your NRF All-Access Pass discount.
Code: 4463

Learn more about Zipline

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Book a meeting with us